- #Early 2011 macbook pro gpu repair how to#
- #Early 2011 macbook pro gpu repair cracked#
- #Early 2011 macbook pro gpu repair serial number#
- #Early 2011 macbook pro gpu repair free#
Note, though, that if there is other damage to your MacBook Pro that “prevents the repair” such as a cracked screen, they’ll charge you for the replacement of that. An Apple technician will then run a diagnostic test to verify eligibility, and let you know how long it’ll take to repair.
#Early 2011 macbook pro gpu repair how to#
If your Mac is eligible, you’ll now need to back up your MacBook Pro, and then bring it to an Apple Retail Store or Apple Authorized Service Provider (find out how to make an appointment at the Apple Store here).
#Early 2011 macbook pro gpu repair serial number#
To find out what model your Mac is (if your Mac is out of action thanks to the graphics issue), you can type in your serial number here. So, if you’ve got a MacBook Pro (15-inch Early 2011), MacBook Pro (17-inch Early 2011), MacBook Pro (15-inch Late 2011), MacBook Pro (17-inch Late 2011), MacBook Pro (Retina, 15-inch, Mid 2012), MacBook Pro (Retina, 15-inch, Early 2013) then you’re eligible to take part in the repair program. The specific products mentioned are 15in and 17in MacBook Pro models manufactured in 2011, and 15in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013.
How to find out if your Apple is eligible for Repair?
The specific symptoms described by Apple include distorted or scrambled video on the computer screen, no video on the computer screen (or external display) even though the computer is on, and the computer restarts unexpectedly. On its support page, Apple reveals that “it has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video or unexpected system restarts.”Īffected MacBook Pros were apparently sold between February 2011 and December 2013, so if your MacBook was purchased during that period of time then you may be eligible. It’s not officially a replacement program, but instead is titled “MacBook Pro Repair Extension Program for Video Issues.” Good news everyone! Apple on 19 February 2015 announced that it is kicking off a repair program for some MacBook Pro models suffering from the graphics issues we’ve described in this article. After a long wait, Apple has finally announced a repair program.
#Early 2011 macbook pro gpu repair free#
More recently Apple offered free battery replacements for some iPhone 5 models that were deemed defective.Reports of failing MacBook Pros have been flooding in since 2013, with many owners of 2011 models with AMD graphics suffering from system crashes and hardware problems that have been described as “critical”. In the past Apple has offered similar replacement programs including for the graphics card in some mid-2011 iMacs back in 2013. The graphics bug often results in screen-tearing and other display artifacts, as pictured above. In addition to the lawsuit, the graphics problems have been a frequent complaint among a large number of users in Apple’s support forums and petitions online garnering thousands of signatures from users demanding Apple fix the widespread graphics card related issues. The lawsuit claimed a defective AMD GPU that did not function correctly because of lead-free soldering causing short circuiting and other problems. In October of last year, court documents surfaced showing Apple was facing a class-action lawsuit over the 2011 MacBook Pro GPU issues. It will run until Februor three years from the original purchase date of the affected laptop.Ĭomplete details about the new repair program are available on Apple’s website. The program will lauch tomorrow in the United States and Canada, with other countries being added on the 27th of the month. Those who have not yet been contacted may reach out to Apple to speed up the process. Customers who previously paid for a repair related to this issue will be contacted by Apple and possibly issued a refund. MacBook owners who believe they may have one of these machines can check their warranty coverage on Apple’s website to determine whether they are eligible for a repair under this program.Īpple is offering in-store and mail-in options for repairs, providing customers with some flexibility in how they wish to handle the situation. The affected models include 15- and 17-inch MacBook Pros built in 2011, as well as 15-inch Retina MacBook Pros built in 2012 and early 2013. Following a number of complaints from consumers regarding graphics issues with Apple’s 2011 MacBook Pro, the company today announced a replacement program to remedy the issue for customers still experiencing problems.
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